The Manifesto of Non-Hostile Communication

1 – Virtual is real I say or write on the Web only things that I have the courage to say in person. 2 – We are what we communicate The words I choose tell the person I am: they represent me. 3 – Words shape the thinking I take all the time I need to best express…

Il Miracolo

È pomeriggio, passeggio accanto al Duomo. D’improvviso un’ovazione s’infila nello spiraglio lasciato aperto dalle cuffiette. Una folla di adolescenti, ragazzi e ragazze, molti scortati da qualche genitore, esulta ammirata verso il negozio di libri e cd. Molti hanno in mano un libro – lo stesso libro -, e un pennarello. “Ma chi c’è?”, chiedo a un papà in fila….

Top Ten Ways to Lose an Audience

Going to university means coming across things like this. Dedicated to us: students, citizens, spectators. We, the public. Here it goes: 10. Avoid eye contact. For example, looking at the screen. Remember: you crafted slides to augment what you say, not to replicate it.  Puzzled faces and hands raised are more important than being obsessively exhaustive. Plus: they…